RefundSentry + AfterShip: Fraud Intelligence for Your Return Workflow
AfterShip Returns handles return tracking, branded portals, automated refunds, and carrier integrations for Shopify merchants. RefundSentry sits alongside it, scoring return fraud risk, detecting abuse patterns, and giving your team actionable risk signals — all without disrupting AfterShip's workflow.
No changes to your existing AfterShip Returns setup required.
Two tools, one goal
AfterShip Returns and RefundSentry solve different problems. Together, they cover the full picture.
AfterShip Returns
AfterShip Returns manages the tracking and logistics of returns: portals, label generation, carrier partnerships, and refund automation.
Return Management
RefundSentry
RefundSentry evaluates the risk behind each return and pre-ship order, maintaining customer risk profiles and predicting chargebacks before they happen.
Fraud Intelligence
Feature breakdown
See exactly what AfterShip Returns covers and what RefundSentry adds.
| Capability | AfterShip Returns | RefundSentry |
|---|---|---|
| Return Processing | Them | |
| Fraud Scoring | RefundSentry | |
| Customer Risk Profiles | RefundSentry | |
| Order Pre-Ship Scoring | RefundSentry | |
| Fulfillment Holds | RefundSentry | |
| Chargeback Prediction | RefundSentry | |
| Reason Clustering | RefundSentry | |
| Refund Method Analytics | RefundSentry |
RefundSentry is designed to complement, not replace, your existing return management setup.
See what a year of your refunds is hiding
Free 12-month audit, scored report the same day, and 14 days to act on it before you pay.