RefundSentry + ReturnGO: Fraud Intelligence for Your Return Workflow
ReturnGO is a flexible return management platform offering automated return portals, exchange flows, and refund management for Shopify. RefundSentry complements it by adding real-time fraud scoring, serial abuser detection, and pre-ship order risk analysis — keeping your ReturnGO workflow intact.
No changes to your existing ReturnGO setup required.
Two tools, one goal
ReturnGO and RefundSentry solve different problems. Together, they cover the full picture.
ReturnGO
ReturnGO manages the return lifecycle: self-service portals, policy automation, exchanges, store credit, and refund processing.
Return Management
RefundSentry
RefundSentry adds a fraud intelligence layer on top, scoring each return and order for risk so your team can spot abuse before approving refunds.
Fraud Intelligence
Feature breakdown
See exactly what ReturnGO covers and what RefundSentry adds.
| Capability | ReturnGO | RefundSentry |
|---|---|---|
| Return Processing | Them | |
| Fraud Scoring | RefundSentry | |
| Customer Risk Profiles | RefundSentry | |
| Order Pre-Ship Scoring | RefundSentry | |
| Fulfillment Holds | RefundSentry | |
| Chargeback Prediction | RefundSentry | |
| Reason Clustering | RefundSentry | |
| Refund Method Analytics | RefundSentry |
RefundSentry is designed to complement, not replace, your existing return management setup.
See what a year of your refunds is hiding
Free 12-month audit, scored report the same day, and 14 days to act on it before you pay.