Works with your return platform
RefundSentry is a fraud intelligence layer, not a return management replacement. It sits alongside whichever platform you already use and adds scoring, risk profiles, and chargeback prediction — without changing your existing setup.
Loop Returns
Loop manages the mechanics of your return process: branded portals, automated exchanges, label generation, and refund routing.
RefundSentry adds: RefundSentry scores the risk behind every return and order, surfacing fraud signals in Shopify Admin so your team can act before money leaves the door.
AfterShip Returns
AfterShip Returns manages the tracking and logistics of returns: portals, label generation, carrier partnerships, and refund automation.
RefundSentry adds: RefundSentry evaluates the risk behind each return and pre-ship order, maintaining customer risk profiles and predicting chargebacks before they happen.
ReturnGO
ReturnGO manages the return lifecycle: self-service portals, policy automation, exchanges, store credit, and refund processing.
RefundSentry adds: RefundSentry adds a fraud intelligence layer on top, scoring each return and order for risk so your team can spot abuse before approving refunds.
Shopify Native Returns
Shopify Native Returns handles return creation, refund issuance, inventory restocking, and basic reporting — product-level return rates and pre-defined reason codes.
RefundSentry adds: RefundSentry adds what Shopify doesn't: AI reason clustering, variant-level sizing analysis, cross-dimensional analytics (reason x product x customer x time), signal effectiveness tracking, fraud scoring, and chargeback prediction — all in Shopify Admin.
Using a different returns platform?
RefundSentry is built to be stack-agnostic. If you run returns through a custom setup or a platform not listed here, it still works — just install the Shopify app and RefundSentry runs alongside whatever you have in place.
Join the Private Beta
Score orders, hold risky fulfillments, detect return abuse, and predict chargebacks — all from one app that works with your current stack.