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Analytics Reference

Financial Impact

Track refunded value and refund rates without treating risk exposure as money saved.

Financial Impact describes your store's observed return economics: total refunded, refund rate, and breakdowns by time, risk, and refund method. These are diagnostic measures. A flagged or rejected refund is not automatically money RefundSentry saved.

Attributed outcomes

For outcomes attributable to RefundSentry, open the Value Statement. Verified recovery appears only after a dispute answered with RefundSentry is recorded by Shopify as won. Observed avoided exposure appears only after a successful hold is followed by cancellation before fulfillment. The two categories are always shown separately.